The products initially included in the repair program were the 15in and 17in MacBook Pro models manufactured in 2011, and 15in MacBook Pro with Retina models manufactured from Mid 2012 to Early 2013. For coverage of similar programmes covering MacBooks and other Apple products, read our guide to Apple product recalls & free repair programmes. After a long wait, Apple finally announced a repair programme, and we’ve got all the details here. Reports of failing MacBook Pros have been flooding in since 2013, with many owners of 2011 models with AMD graphics suffering from system crashes and hardware problems that have been described as “critical”. To be honest, if you’re affected then we reckon it’s best to bite the bullet and get new Apple-approved adapters. If you have a Thunderbolt 3 dock that’s incompatible then Khaos Tian hasĭetailed a hack that might fix it but it’s very technical in nature and not for beginners.Īpple might provide a future update to macOS Sierra to include support for non-compatible USB-C/Thunderbolt hardware but knowing Apple like we do – and coupled to the fact they have their own range of adapters – we wouldn’t hold our breath waiting for a fix. Buying third-party adaptors or docks will probably be cheaper but, as Apple says, only those certified by Apple are guaranteed to work – and there’s still relatively few of those. Some MacBook owners even filed a class-action suit against Apple, alleging problems with the AMD graphics chips and the lead-free solder that connects the GPU to the MacBook’s logic board were responsible for video problems and system failures.īuying only Apple’s own USB-C or Thunderbolt 3 adapters is the obvious solution. The problems affected 15in and 17in MacBook Pros from 2011 and 15in Retina MacBook Pros produced from 2012 to early 2013.Ģ011 MacBook Pro had complained about video issues for years before Apple addressed the issue with a recall. MacBook Pro video issuesĪ “small percentage” of MacBook Pros sold between February 2011 and December 2013 experienced issues with distorted video and out-of-the-blue system restarts. If your MacBook Pro has been damaged by the crackles and pops then you should be able to make a warranty claim with Apple. Notably, users affected by the issue report that simply turning the volume control down has no effect the loud crackling and pops continue. The crackling/pops will not be heard in the headphones.

You could also ensure that headphones are attached via the 3.5mm audio jack before using Boot Camp to boot into Windows, as this will avoid the MacBook Pro’s speakers being used.

Late 2017 mac pro lcd screen